F.A.Q

frequently asked questions

• Is there a diversion in place?

• Yes, unfortunately a small diversion is in place due to part of the tow path being cordoned off due to an unsafe wall.

• Is there a bag drop? and where?

• Yes, bags or items which you want to have at the end of the race, are transportable from the start area and available for collection from the Malt House in Brindley Place. There is no additional charge for this and is built into your race fees. You will be given an additional bag label to wrap around your bag in order to identify which bag belongs to whom. We will transport the bags in the waves set off so by the time you get to the finish your bag should have arrived.

• Where do I get my goody bag?

• Goody bags are in the baggage area in the Malt House, which is a 2 min walk from the finiah line , so if you don't have a bag please don't forget to visit the goody bag area to collect your mementos for the day. 

• Are there showers?

• No, showers will be not provided on the day. 

• Weils Disease - What is it?

• For more information regarding Weils Disease please visit here

• When will I get my start time?

• Usually 7 - 10 days prior to the event. (People are still entering and we need to ensure getting the right amount of runners in a similar wave).

• How do I get my number/Race bib/pack?

• These are posted out (FROM) 2 weeks prior to the event date. 

• I haven't received my number pack etc, what do I do?

• Firstly, don't panic! All information regarding the event will be posted on line or via email so you will still have access to what's going on. If you haven't got a bib, come along to start area, circa 30 mins before your start time and speak to one of us at registration and we can give you a replacement bib (unfortunately these wont have a name on).

• What time do I start?

• You will be sent an email to show where your start time will be. This is based on the predicted finish time you provided when signing up to the event.

• Can I defer (for any reason)?

• No, unfortunately too many people have been abusing this method of late and we are therefore stopping all deferrals.

• Can I get a refund?

• No, refunds are unavailable to the excess costs of running and supporting events. (Please see T&C's)