Frequently Asked Questions

Where's my Race bib/pack?

These are posted usually 2 weeks prior to the event date. 

I haven't received my number pack etc, what do I do?

Firstly, don't panic! If you haven't got a bib, come along to start area, circa 30 mins before your start time and speak to one of us at registration and we can give you a replacement bib (unfortunately these wont have a name on).

When will I get my start time?

Usually 7 - 10 days prior to the event. (People are still entering and we need to ensure getting the right amount of runners in a similar wave).

What time do I start?

You will be sent an email to show where your start time will be. This is based on the predicted finish time you provided when signing up to the event.

Can I defer (for any reason)?

You can defer online up to 1 day before the event at a cost of £5 at the point of deferral. This is an self serve process and can be done by logging into your Stuweb Members area and completing the process.

Can I get a refund?

No, refunds are unavailable due to the excess costs of running and supporting events. Best we can offer is a deferral to next year, see above note.

Is there a bag drop? and where?

Yes, bags or items which you want to have at the end of the race, are transportable from the start area and available for collection from the Malt House in Brindley Place. There is no additional charge for this and is built into your race fees. You will be given an additional bag label to wrap around your bag in order to identify which bag belongs to whom. We will transport the bags in the waves set off so by the time you get to the finish your bag should have arrived.

Where do I get my goody bag / T shirt

Goody bags and T shirts are in the baggage area in the Malt House pub, which is a 2 min walk from the finish line , so if you don't have a bag please don't forget to visit the goody bag area to collect your mementos for the day. 

Are there showers?

No, showers will be not provided on the day. 

Weils Disease - What is it?

For more information regarding Weils Disease please visit here

Are there toilets?

Located at the Start of the event. At the 6 Mile point, there will be 2 portaloos (approx half way) and abundance at the finish area (Brindley Place)

What type of footwear do I need?

This is a completely personal choice, and will depend on the weather nearer the event time. Underfoot varies from, Tarmac, Gravel, Grass and Mud (if wet).